Cheese of the Season – The Details
Delivery
New Cheese of the Season subscriptions begin the next calendar quarter following the purchase, i.e., if you order in January, the recipient will receive their first shipment in April (spring). Cheeses are shipped the second Monday of the quarter (January, April, July or October). Because the Cheese of the Season is perishable, recipients may request delay of delivery due to vacation or other circumstances.
Shipping vs. Pick-Up
If you choose to pick up your selection in our store, we will notify you when it is ready for pickup. Otherwise, the Cheese of the Season is shipped on the 2nd Monday of the quarter (January, April, July or October).
Local pick-up: If the recipient lives in the Madison, Wisconsin area, they may pick up the Cheese of the Season at the Fromagination shop.
Substitutions
Due to seasonal availability and occasional supply chain challenges, Fromagination may sometimes substitute items within seasonal selections. Any Cheese of the Season substitutions are made with items of equal type, and equal or greater quality.
Cheese of the Season selections may not be customized.
Weight of the Cheese
Cutting cheese is an art, not a science. We do our very best to cut Cheese of the Season selections as accurately as possible, however, some selections may occasionally vary slightly from advertised weights.
15-Day Limit
Cheese of the Season recipients who wish to request reimbursement for, or re-shipment of, a Cheese of the Season delivery due to a Fromagination error must do so within 15 days of delivery.
Fromagination will not be responsible for issues with any Cheese of the Season orders that have not been reported within 15 days of shipment.
Schedule Changes
With advance notice, Cheese of the Season recipients may skip or postpone quarterly deliveries. Please contact us if you wish to skip a quarter, or hold an order until later.
If you decide to skip a quarter, we will add a shipment onto the end of your subscription. For example, if your last box is scheduled for Winter but you skipped a quarter, you will receive your last one in Spring.